Investors have been cautioned of continued phishing attempts by con artists seeking to contact users through Namecheap’s third-party upstream system for emails, according to popular cryptocurrency wallet provider MetaMask.
On the evening of February 12, the web hosting company Namecheap discovered that one of their third-party services had been abused to send some unwanted emails that specifically targeted users of MetaMask. The incident was referred to by Namecheap as an “email gateway issue.”
In the proactive alert, MetaMask informed its million followers that it does not gather Know Your Customer (KYC) information and never emails customers to inquire about their accounts.
The hacker’s phishing emails contain a link that launches a phony MetaMask website and asks for a private recovery phrase “to keep your wallet secure.” Investors were cautioned by the wallet provider to avoid disclosing seed phrases because doing so gives hackers full control of the user’s assets.
NameCheap further reaffirmed that neither its services nor any customer information were compromised in this event. Namecheap stated that mail service had been restored and that all communications would now come directly from the official source two hours after the initial notification.
The major problem with sending unwanted emails, though, is still being looked at. Investors dealing with messages from MetaMask and Namecheap are recommended to double-check website links, email addresses, and points of contact.
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